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BUCHI and Your Privacy

Revised 11 november 2008

At BUCHI Labortechnik AG we respect your right to privacy and we understand that, as a visitor to www.buchi.com, you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of www.buchi.com, download software, request information, or subscribe to the newsletter.

We will guard the personal information you share with us to ensure the content, and services that we provide on www.buchi.com are always tailored to your current, designated preferences.

When you provide BUCHI with your name, email address, mailing address, or telephone number, and you do not 'opt out', BUCHI Labortechnik AG and BUCHI representatives and affiliates may use the provided information to alert you to product upgrades, special offers, updated information, trainings, new services, and other BUCHI information. Representatives and affiliates may include value-added resellers and authorized partners. Beyond its representatives and affiliates, BUCHI does not offer or allow the selling of any user-provided information to third parties.

BUCHI respects the rights users give us when opting to receive email communications and enforces internal policies to preserve those rights. It is our objective to retain the long-term ability to continue to communicate with our users.

If you do not want BUCHI Labortechnik AG or BUCHI representatives to contact you, you may 'opt out' of this preference at any time, whether you're online or contacting BUCHI directly. As part of your preference flexibility, you'll always have the option to opt back in and have BUCHI contact you based on your previous or new preferences. For instructions, please see the section 'Contact Us', below.

If you choose not to register or provide personal information, you can still visit most BUCHI webpages; however, you will not have access to areas that require personal identification.

If a user elects to use our 'Email this page' feature for informing a colleague about our website, we ask them for the colleague's name and email address. BUCHI will automatically send the colleague the specified email or the specified website information. BUCHI will not use the colleague's information to contact them in the future.

The Macromedia Flash Player has privacy settings that you may control. Visit the Global Privacy Settings page for more information.

BUCHI community membership and the use of log files (cookies)

BUCHI offers free membership to all www.buchi.com visitors. In order to establish membership, visitors are requested to provide both personal information and preferences. This information is stored and protected by your BUCHI ID and Password.

The sign-in information is stored until you explicitly sign out. It also allows you to return to any BUCHI website on subsequent visits without having to re-enter your information. BUCHI remembers you by placing a log file (cookie) that contains only enough information to identify you upon return visits. A 'cookie' is a small line of text that is stored with your web browser for record-keeping purposes and helps BUCHI provide better service to you. Your browser has options to accept, reject, or provide you with notice when a cookie is sent.

No information, other than that found in the Membership cookie, will be accessed by any BUCHI system. Access to your membership information always requires both your BUCHI ID and Password.

BUCHI also utilizes visitor log files (cookies) and hosted tracking with our website. Once a user enters our site, a cookie follows them through their click stream path. Examples of information being collected by these cookies and the hosted tracking include the number of times a user came to our site(s), and the paths they took to get there. BUCHI uses the data collected from website visitor cookies and hosted tracking in aggregate form only and does not collect any personally identifiable information. Use of this information helps us better understand what users are seeking and learning at our website(s) and helps us identify potential navigation issues.

We also gauge effectiveness of our communications by inserting transparent GIF images in our HTML emails. These GIF files are not unique identifiers and do not gather any personally identifiable information. They simply let us know the number of emails that have been opened.

Tracking datas

To improve supply and to get web statistics, we collect so-called tracking datas which include information on the surfing customs of the users. Such tracking data, as they e.g. by Netmetrix and Google Analytics are collected, does not allow any conclusions on individual users.
We do not at all receive personal datas of the visitors.

How BUCHI will protect your personal information

BUCHI will always protect the personal information that you share with us. BUCHI stores information internally in a controlled, secure environment.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

Contact us

How to update your personal information and preferences: You can help BUCHI maintain the accuracy of your personal information by notifying us when you change your name, address, title, phone number, email address, or your preferences. If at any time you wish to update your information or preferences, or you prefer to stop receiving communication from BUCHI, feel free to contact us at any time.

Online
http://www.buchi.com/contact/overview

Email
info(at)buchi.com

Postal Mail
BUCHI Labortechnik AG
Meierseggstrasse 40
Postfach
CH-9230 Flawil 1
Switzerland

If you change your email or postal address, please contact BUCHI. In order to make the appropriate corrections, please include both your old and new address. BUCHI will respond to your request in a reasonable timeframe.
Links

BUCHI websites may contain links to other sites. BUCHI assumes no responsibility for the content or the privacy policies and practices of such websites. BUCHI encourages you to read the privacy statements of these linked sites; their privacy practices may differ from ours.
BUCHI would like to receive your comments and questions about this Privacy Policy

Please address comments or questions regarding the BUCHI Privacy Policy to one of the addresses listed above (online,  email, or postal mail). BUCHI may occasionally update, amend, or change this Privacy Policy based on user feedback and as needed or appropriate. If we decide to materially change our privacy policy, we will post those changes to this privacy statement, so that you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. Users will always have a choice as to whether or not we  use their information in accordance with, and in respect to, the posted privacy policy. If users have opted out of all communication with the site,  or deleted/deactivated their account, then they will not be contacted.

Contact

buchi@buchi.com

Tel.: +41 71 394 63 63